Privacy Policy

Freshglade ClayLab (“we”, “us”, “our”) provides online clay sculpting education at freshglade.site. This policy explains what personal data we collect, how we use it, and your choices. We designed our platform to require minimal data while still delivering a high‑quality learning experience.

Information we collect

• Account details: name, email, and password hash.
• Purchase records: course titles purchased, timestamps, and transaction IDs (processed by our payment partner; we do not store full card numbers).
• Learning activity: lesson progress, quiz attempts, feedback history.
• Technical data: IP address, device type, and basic diagnostics to troubleshoot errors.

How we use information

• Provide and improve courses and mentoring.
• Process payments and maintain purchase history.
• Detect fraud and maintain platform security.
• Send essential service communications (e.g., receipts, password resets). Marketing emails are opt‑in and include an unsubscribe link.

Cookies and localStorage

We use cookies and localStorage to remember your theme preference, cookie consent, and client‑side features:

• fg_theme — stores your theme selection (light, dark, or system).
• fg_cookie_consent — stores your cookie choice.
• freshglade_favorites — stores IDs of tracked courses in your browser.
• freshglade_cart — stores your shopping cart in your browser.

These entries stay on your device and can be cleared via your browser settings.

Data sharing

We share data with service providers only as necessary (payment processing, analytics, email delivery). They must follow strict confidentiality and security obligations. We do not sell personal data.

Data retention

We retain account and purchase information for as long as your account is active and as required by law. You may request deletion of your account; we will also delete or anonymize associated personal data except records we must retain for legal, tax, or audit purposes.

Security

We use industry-standard encryption in transit, limited access controls, and regular security reviews. No system can be perfectly secure, but we work to minimize risk and respond quickly to issues.

Your rights

• Access: request a copy of your personal data.
• Correction: update inaccurate information.
• Deletion: request account removal.
• Objection/Restriction: limit certain processing activities.

Children

Our services are not directed to children under 13. If we learn a child has provided personal data, we will delete it.

International transfers

We may process data in countries other than your own. When transferring data, we use appropriate safeguards such as standard contractual clauses.

Changes to this policy

We may update this policy to reflect changes to our practices. We will post the updated policy with a new effective date.

Contact

Questions about privacy? Email [email protected] or call +1 (415) 555-0137.